Loan Officer- Microfinance Job Opportunity at Axia HR Tanzania


Loan Officer- Microfinance Job Opportunity at Axia HR Tanzania

Job Overview


Loan Officer- Microfinance

Axia HR Tanzania

Dar es Salaam

About the job

We are looking for a strong, and experienced Loan recovery officer with good recovery skills and techniques.


  • Review the details and terms of sales and loans
  • Produce reports for the management of the organization
  • Remove the names of deceased people from records
  • Follow established federal and state laws on debt recovery
  • Purge debts when fully recovered
  • Initiate steps for debt collection using the most viable means employable
  • Send reports of statements of delinquencies to credit bureau office
  • Record any new commitment to recover debt
  • Initiate repayment plans and new terms of sale for debtors of the organization
  • Collect payments on behalf of the organization
  • Create and keep record of people owing the organization
  • Organize the list according to the magnitude of the debts owed the organization
  • Use the available database to track customers or individuals who owe the organization
  • Keep in touch with customers owing the organization
  • Make use of the computer to handle skip tracing
  • Ensure accurate record of debtors’ basic information
  • Listen to debtors or customers of the organization to know how to go about the debt
  • Give viable options to debtors of the organization on how to pay up their debts
  • Could offer advice or refer debtors to counsellors for proper guidance
  • Analyse and resolve discrepancies
  • Entertain questions and complaints from debtors
  • Create an atmosphere of trust with the debtors to prevent future problems
  • Update accounts and databases regularly for the organization
  • Maintain a high level of confidentiality of the organization with its customers/debtors
  • Could assist the organization in resorting to legal actions if need be
  • Maintain customer policies and procedures.


  • 1 year of experience in loan and recovery in microfinance or any other related industry is an added advantage.
  • Critical and analytical thinker.
  • Professionalism.
  • Strategy developer
  • Strong with good communication skills



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